Refund Policy
Last updated: August 29, 2026
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Seven-Day Right of Withdrawal
For online purchases covered by Brazil's Consumer Protection Code, you may withdraw within seven days counted from signing the contract or receiving the product or service. Eligible withdrawals receive a full refund through the original payment method.
Digital Story Purchases
A checkout labeled as a one-time story purchase is a single purchase of one finite edition. Reader Pass is separately labeled as a monthly recurring subscription. Contact us promptly if you wish to exercise a statutory withdrawal right or if paid access or delivery has not begun as described.
Story Access and Delivery
Refund eligibility may depend on the law that applies, whether a paid season or subscription period has begun, and how much digital content has already been delivered or used. We retain checkout consent, access, correspondence, and delivery records to investigate requests and payment disputes fairly. Nothing in this policy limits non-waivable consumer rights.
Cancellations
You may cancel Reader Pass at any time in the Stripe billing portal. Automatic renewal stops and access continues through the current paid period, then pauses; cancellation alone does not automatically refund or prorate that period. One-time purchases have no recurring charge to cancel. We review claims involving failed, materially incomplete, duplicated, unauthorized, or defective charges under applicable law.
How to Request
To request a refund, please email support@sealedfables.com. Approved refunds are processed within 5-10 business days directly to your original payment method.